On August 28, 2017 the Cuyahoga Falls Library implemented its first strategic planning process. We gathered input from the community through an online survey (318 responses) and through the facilitation of one community stakeholder focus group (4 attendees). In addition, staff input was gathered via an online survey (36 responses). Over the course of several months, the Board of Trustees, with input from library staff, developed a strategic plan using all of this input.
Feedback from the surveys and focus group indicated the Cuyahoga Falls Library is valued for its role as a place for education and information in support of lifelong learning, and as a provider of vital tools and services such as computers, scanners and public awareness programs. Respondents spoke highly of the use of library meeting rooms and the visual appearance of the building. Some respondents recommended the need for more services and programming for all ages, but especially for those in the 20-30 year old range and those 55 years and older. The themes from the surveys are carried throughout the plan and are supported by objectives and action steps that propel the library into the future.
Our Strategic Aspiration
Cuyahoga Falls Library is an experience and a destination.
Cuyahoga Falls Library embraces our unique identity as the community leader in providing innovative services and learning opportunities to residents of all ages. Cuyahoga Falls Library is a place that represents innovation, teamwork, community engagement and customer service excellence. The community recognizes that free library service is essential. We will be the model for high quality library services in the 21st century, strengthening the cultural, civic, economic and social fabric of our community.
Cuyahoga Falls Library connects people with the world of ideas, information, and imagination, to inspire, enrich, and support our community.
Cuyahoga Falls Library is exciting, innovative, and fun – where anything is possible.
We love the library, we love Cuyahoga Falls, we love knowing the work we do each day impacts and enriches the community.